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Managed
Application Services

Managed Application Services

CCIPL comprehensive suite of managed application services enable us to design and deliver a solution tailored to your business needs. Our services include the operation of your registry software to a specified service level, providing upgrades, configuration and patching, performance management and tuning, as well as proactive 24/7 monitoring to speed issue identification and resolution. We also offer infrastructure provision and support, including storage, servers, operating system and database software, application server and networking components.

The CRM solutions offered by Convergent have made enterprises alter their approach towards front office software solutions. Presently, the users are very quick in reacting to clients and questions round-the-clock. With the enormous workforce of CRM, there is no more a need to bring about significant expenses on internet or Wi-Fi upgradation or any augmented time span for execution.

Features at a glance:

  • Franchise Management
  • Billing Management
  • Payment Service Management

Benefits:

  • Mitigate the risk of managing applications through a compliance-driven approach
  • Enjoy guaranteed service levels for performance, continuous application availability, response and resolution.
  • Rely on built-in disaster recovery and business continuity with a state-of-the-art operation center and a highly resilient service delivery infrastructure that spans multiple data centers.